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Hi, I'm Wesley Martin. Welcome to my profile!

Wesley Martin's Bio:

Hello, my name is Wesley Martin. I am a person who loves problem solving and finding the most efficient route. My objective is to find a job that puts my analytical thinking skills and out of the box thinking to good use. I'm constantly researching different ways that I can improve myself to be a better and smarter.

Wesley Martin's Experience:

  • Owner at Reliacom Solutions LLC

    April 2009 - January 2012

  • Sales Specialist at Cellular Sales

    April 2009 - August 2011

  • Premier Support Solutions at Asurion

    December 2012

  • Premier Support Solutions Subject Matter Expert at Asurion

    December 2012

    Provided answers, assistance and resolutions to Technical Service Representatives. Responsible for working with appropriate parties in other departments (i.e. Client Services, Operations and Business Support, etc.) to resolve issues as they arise. According to department needs, duties include handling customer escalations, drafting internal or external communication pieces, and working on special projects. Close interaction with Client Services, Call Center Operations, Equipment Services teams. Responsible for making sound business decisions that stay within the guidelines set by the company yet maximize customer satisfaction.

  • Premier Support Solutions Technical Lead at Asurion

    September 2012

Wesley Martin's Education:

  • Bob Jones High School

    2009 – 2013
    High School

  • John C Calhoun State Community College

    2005 – 2007
    Concentration: Computer and Information Sciences and Support Services

  • Southern Union State Community College

    2004 – 2005
    Concentration: Computer Systems Networking and Telecommunications

Wesley Martin's Interests & Activities:

Working on computer hardware, troubleshooting problems, repairing cell phones, problem solving.

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